At Ana Hikes, we are committed to delivering your hiking gear, luggage, and tech accessories safely and on time. This Shipping Policy explains how we handle orders and deliveries worldwide.

Shipping Availability

  • We ship worldwide to the address provided at checkout.

  • Please ensure that all shipping information is accurate and complete. Ana Hikes is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Processing Time

  • Orders are typically processed within 2–4 business days after confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

  • Delivery times vary depending on your location. Most orders are delivered within 7–21 business days.

  • International deliveries may take longer due to customs clearance or local postal delays.

  • While we strive to meet estimated delivery times, Ana Hikes is not responsible for delays caused by external factors beyond our control.

Shipping Costs

  • Shipping costs, if applicable, will be calculated and displayed at checkout.

  • In some regions, additional customs duties or taxes may apply. These charges are the responsibility of the customer.

Cash on Delivery

  • Ana Hikes only accepts cash on delivery as a payment method.

  • Please ensure you have the exact amount ready upon delivery to complete your purchase.

Order Tracking

  • Once your order is shipped, we will provide tracking details (where available) so you can monitor your delivery.

  • In regions where tracking is not available, we will provide estimated delivery timelines.

Risk of Loss

Ownership and responsibility for products pass to you once the order is delivered to your address.

Delayed or Missing Orders

If your order is significantly delayed or does not arrive within the expected timeframe, please contact us at [email protected] with your order details for assistance.

Contact Us

If you have any questions regarding shipping or need support with your delivery, please reach out to us at:
[email protected]