At Ana Hikes, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By accessing or purchasing from Ana Hikes, you agree to the practices described in this policy.

Information We Collect

We may collect personal information you provide directly to us, including:

  • Name, shipping address, and contact details for order fulfillment

  • Email address for communication and updates

  • Payment details are not stored or collected since we only offer cash on delivery

We may also collect non-personal information such as browser type, device information, and site usage patterns to improve our services.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate updates about your purchases

  • Improve our website, services, and customer experience

  • Respond to your inquiries and provide customer support

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cash on Delivery

Ana Hikes only accepts cash on delivery as a payment method. 

Cookies and Tracking

We may use cookies and similar technologies to improve website functionality and enhance your shopping experience. 

Opt-Out Instructions

If you wish to stop receiving promotional emails or updates from us, you can opt out at any time by:

  • Clicking the “unsubscribe” link at the bottom of our emails

  • Contacting us directly at [email protected]

Data Protection and Security

We implement reasonable measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to safeguard your information, please understand that no method of online transmission is completely secure.

Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your personal data where applicable

To exercise these rights, please email us at [email protected].

Changes to This Privacy Policy

Ana Hikes reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
[email protected]